NextLevel Newsletters

NextLevel distributes a quarterly newsletter containing helpful information on Sage solutions, industry-specific news, and important announcements. If you’d like to be added to our distribution list, please contact us.

The latest publication is displayed below, and you can access past copies under "Archives" to the right.

Happy Holidays from NextLevel

All of us at NextLevel Information Solutions would like to take this opportunity to wish all of you a safe & happy holiday season. Thank you to all our customers and partners for your business over the past year. We look forward to growing with you in 2010!

NextLevel Holiday Hours:

• Thursday 12/24 – OPEN from 8:30 AM to 1:00 PM
• Friday 12/25 – CLOSED
• Thursday 12/31 – OPEN from 8:30 AM to 1:00 PM
• Friday 1/1 – CLOSED

Submit Ideas to Sage

Let Your Voice be Heard

We are excited to announce that Sage has revamped the way customers and business partners can communicate suggested program enhancements for Sage Accpac ERP. Keeping in line with their customer-centric focus, Sage has created a dedicated webpage for you to Suggest, Collaborate, and Vote on the product enhancements most important to you.

Once you register, you can submit an idea that others can vote on. You can also vote on ideas that other users have already submitted. The site will track your ideas, your votes, and rate all suggestions submitted. It even displays the enhancements planned for future releases as well as those already incorporated into the current release.

Not only is Sage listening, but they are soliciting your input to help them make Sage Accpac ERP your most important business tool. Sign up today, and watch the progress as your ideas become some of the new features in future releases.

Contact us with questions or assistance using the new Sage Ideas website.

Paperless Office for Sage Accpac ERP

If you’re looking for ways to cut costs and share documents throughout your enterprise, document management may be the answer. Relying on paper-based, and people-based processes are not only inefficient, but very time consuming and costly. For a better way to manage the tons of paper we receive every day, document management systems are emerging as a popular solution to streamline your processes and deliver tangible benefits to your entire organization, while staying environmentally conscience.

Visionetix, developers of Document Management System (DMS) for Sage Accpac ERP are offering a Whitepaper that discuss the components, benefits and features of a paperless office.

Contact us today to receive your free copy.

Hit the Road with Sage CRM Mobile

Smartphones have rapidly become the working tool of choice for mobile professionals. Even the trusty laptop has been demoted to the ‘big and clunky’ category. Now that CRM is well-established and proven its value for many businesses, IT departments are being asked to extend CRM to sales people, executives, and other road warriors who have become attached to smartphones for their convenience, easy access, and ‘always-on’ benefits. This trend has lead to the increasing popularity of mobile CRM - CRM that’s ready to hit the road.

But mobile CRM isn’t just about “gee whiz” technology. By improving convenience and access to CRM data, you’ll also improve user adoption which is critically important to a successful CRM strategy. Simply put, your mobile employees will actually use and benefit from CRM and not view it as an administrative anchor that chains them to their desks.

Taking SageCRM on the Road

SageCRM, part of the Sage Accpac Extended Enterprise Suite, extends to your mobile device using the Microsoft Windows Mobile® operating system, delivering up-to-the-minute customer data through the convenience of wireless connectivity. And we’re not talking about a stripped-down, limited version of SageCRM. In fact, you can access a full range of functions using your PDA to update contact details, review sales opportunities, or schedule follow-up activities and appointments while you’re on the road.

Having instant CRM access right in your back pocket can have far-reaching benefits. It improves the quality, timeliness, and perhaps most important, the accuracy of CRM data. No more customer notes on Yellow lined notepads or chicken scratch on the back of a napkin that may not make it to your CRM system. Even during a meeting, you can discretely pull out your mobile device, enter notes and schedule follow up meetings and to-do’s right on the spot which ensures timely and accurate follow up.

Online or Off, You Stay Productive

Another important aspect of SageCRM mobile is that data can be stored locally on your device. That way, you have the CRM information you need online or off. Whether you’re in a meeting, on a plane, or in the middle of a cornfield in Iowa with no reception, you remain productive and can perform all CRM functions without having to connect and exchange data with the SageCRM server. Simply work offline, stay productive, and synchronize later.

Extending CRM to your mobile workforce is quickly becoming a necessity and not an option if you want to remain efficient and competitive.

Contact us and learn more about taking SageCRM on the Road, or register for a live web demo today.

Tech Tips

Customizing Your Accpac Desktop

Did you know that Sage Accpac allows you to personalize your desktop? That’s right, you can create new folders, add your favorite reports, hide rarely-used tasks, create links to Microsoft Word or Excel, and much more. That means you have quick and easy access to more of what you need most, and less of what you don’t. Check with your System Administrator for instructions or contact us for assistance.

Tips and Tricks on the SageCRM Blog

Recently, the Sage Accpac Online Community was launched offering discussion forums, blogs, and a knowledgebase for Accpac users. One of the Blogs, offered by Rob Lawson, is called SageCRM for Accpac - Taking it to the Next Level. During his time with Sage, Rob has answered hundreds of questions about “How do I do X in SageCRM?” Through his blog, he answers questions from the SageCRM user community, evaluates 3rd party tools available for SageCRM, and shares product tips and tricks. Click below to check out some of the recent blog entries: