Our implementation process

Project Discovery and Scoping


Goal: Understand in detail the needs of your organization in order to present a tailored solution that will meet the needs of today and for the future.


  • Project Kickoff
  • Detailed Solution Discovery
  • Software Installation
  • Tenant Configuration

Development & Q&A Testing


Goal: Build and extensively test a solution that achieves the needs and goals identified during the first step


  • Process Validation
  • Software and Solution Training
  • QA Testing - NextLevel Led
  • QA Testing - Client Led
  • Revisions and Retesting

User Acceptance Testing

cloud computing

Goal: Work with you to perform a full, comprehensive test of the entire solution in UAT to make go-live a relative non-event. Then make it your production system for the long term.

  • User Acceptance Testing (UAT)
  • Finalized Project Design Document


End User Training, Go Live


Goal: Provide training to key staff to allow for a "Train The Trainer" environment to allow for client self sufficiency.  Establish immediate available support to those trainers for a soft Go Live.

  • Train Key Staff
  • Make Support Readily Available for Go Live

Efficiency Process Tuning


Goal: Establish regular introspective process and efficiency reviews to insure operations are running optimally.

  • Client Established Review Panel
  • Regular Meeting to Review Findings with NextLevel 

Ongoing Support and Review

lady using laptop

Goal:  Insure Software is current and new feature set is leveraged.

  • Feature Set Review
  • New Feature Adoption and Training